Original C - Vaping and E Liquids FAQs

Answering your frequently asked questions about our E-liquids

About Original C and our E-liquids

Who are Original C?
We are the previous manufacturers and original recipe owners of the Cirro e-liquids, from 2013 to the summer of 2021. The Original C brand and products have been created to ensure continuous availability of these highly popular and sought-after flavours.

Why are the Original C flavours the same as Cirro?
We are the previous manufacturers of the Cirro e-liquids, so all of their old flavours were made by us, and we are continuing to produce them. For any customers that enjoyed the original Cirro flavours, you can find them here at Original C.

What happened to the original Cirro E-Liquids?
The production of the original Cirro products was changed, leaving many loyal customers to take a disliking to the new flavours. As we are the original manufacturers, we want to continue to provide you with your favourite Cirro flavours with our brand Original C!

Where do Original C manufacture their products?
Lumo Liquids are the owners of the Original C brand. Creating and manufacturing E-liquids at a 60,000sq ft facility based in Swansea, UK. Lumo Liquids have decades of experience in the industry, surpassing all necessary accreditations required within the industry. Lumo Liquids have had a MHRA European GMP licence for 25 years! They are the only manufacturer within the UK to work to this standard. Further information about EU GMP can be found on the GOV.UK site.

How big are the Original C E-liquid bottles?
Like the old Cirro E-liquids, our Original C flavours are available for purchase in 10ml bottles. Alternatively, why not make the most of our multibuy deal, which allows you to purchase 4 E-liquids for 25% off! Providing you the option to stock up on your favourite flavours!

What are the nicotine levels of Original C E-liquids?
Our E-liquid flavours can be purchased with nicotine strengths of 6mg, 11mg, and 18mg, so you can get purchase the right strength for your needs. Nicotine strengths will vary depending on the flavour you select.

Are there any allergens I need to be aware of in an Original C E-liquid?
As with the original Cirro e-liquids, our Original C flavour ingredients have been evaluated to gain an insight into whether they might cause an allergic reaction. All flavour ingredients used in the Original C E-liquids are approved food additives with none of them being known to cause any respiratory allergic reactions. Our recipes are the same as the original Cirro vape liquids. You can find out more about our manufacturing standards here

Vaping Guide

How do I use my vape device?
Vape devices are considered 95% less harmful than smoking cigarettes, according to Public Health England. Vaping is a great substitute to smoking cigarettes, as long as you follow the guidance and tips provided. Below are some of our top tips for using your vaping device:
· Avoid contact with water
· Use the supplied USB and mains plug
· Don’t use a single disposable clearomizer for more than 30 days
· Avoid exposing your device to extreme temperatures (hot or cold) and direct sunlight
· Don’t leave your device charging overnight
· Cartomizer/coil/clearomizer lifespan is based on individual use
· Never attempt to modify your device
· Don’t use third party equipment to charge your device

When should I replace my vape device coil?
Coils will need replacing occasionally, the length of time between when you change them can depend on a number of factors. For example, how frequently the device is used, your chosen e-liquid, power settings and other variables which affect the longevity of the coil. Typically, you will want to replace your coil as and when you experience a burnt or poor taste from your atomiser.

How long will a 10ml bottle of e-liquid last?
There is no definitive answer to this as everyone is different. Some people will use their vape more regularly than others. However, as a rough guide, we would expect, on average, a daily use of 2ml per day, meaning 1 bottle of Original C e-liquid would last around 5 to 7 days. This is however, dependent upon the usage and power of the device.

How do I refill a vape tank?
Depending on what type of vape tank you have, you will either need to fill it by unscrewing the mouthpiece ‘top filled’ or it will be ‘bottom filled’.
To refill a top filled vape tank with e-liquid, you simply unscrew the black mouthpiece and tilt the unit to a 45-degree angle and pour the liquid into the barrel. You must avoid getting it down the central metal barrel as this can cause it to leak. Be careful not to overfill it.
To fill a bottom filled vape tank turn the vape tank upside down with the mouthpiece pointing towards the floor and unscrew the metal base from the bottom. Then, whilst holding the clearomizer at a 45-degree angle, pour the liquid around the tube in the middle. The E-liquid should only be poured into the ‘outer chamber’ otherwise the vape tank could leak. Next you should put the base back on and turn the vape tank upright and let the liquid soak into the coil for a few minutes.

What is VG:PG and what is the ratio of Original C E-liquids?
PG stands for Propylene Glycol and is an artificial mixing agent that is used to bring the flavour of the e-liquid forward. VG stands for Vegetable Glycerin, this is a natural mixing agent that is used to provide the vapour of the liquid. Each flavour comes with different VG:PG ratios but they have been kept the same as the old Cirro vape flavours so you can still enjoy your favourite flavours without any unexpected alterations.

Can you recommend a vape flavour to start with for a new vaper?
This comes down to your personal preference. Some vapers like to start with tobacco flavours before moving onto something sweeter and fruity. Our best-selling flavour for starter vapers is Regular Tobacco or Utterly Menthol. Both of which you can purchase here.

Should I clean the tank when adding a new E-liquid flavour?
This depends on which flavour you have initially used. For example, if you were to refill your vape with an Original Menthol Ice Cool flavour, where before you had been using Original Menthol, there wouldn’t be any issues as the menthols would combine and ultimately your new flavour would not be affected. However, if you were using an Original Cherry Bomb where you previously had Original Ice Blast, then it might be advisable to change the coil before you do so. This is because the incompatibility of the flavours would affect the flavour of the Cherry.
We recommend sticking to similar flavours if you are not yet ready to replace your coil. When changing flavour profiles, it is also important that you clean your vape tanks.
If you were a previous Cirro E-liquid user, you shouldn’t need to change your coil as our liquids are made using the exact same recipe as the old Cirro E-liquids!

Shipping & Returns

When will I receive my order?
At Original C we are happy to offer our customers FREE UK DELIVERY on all orders over £25. When placing an order BEFORE 12:00pm, we work to ensure same day dispatch so you can receive your E-liquids ASAP. All orders from our Original C online store are shipped with 1–2-day delivery.

 

PLEASE NOTE: The Original C team work from Monday to Friday. Any orders received by Original C after 12pm on a Friday will be dispatched the following Monday or Tuesday.

Do Original C have a returns policy?
Yes, we do! If you need to cancel your order prior to shipping you can do this at any time before your E-liquid starts its journey to you.

If, however, your goods have been shipped, these can only be returned in the instance they are deemed to be damaged or faulty. We recommend inspecting the goods once you receive them and notify the team immediately (with seven working days) if the goods appear damaged or do not the meet the terms of the order.

Upon their return to us, we will carry out a full investigation of the returned products, where will agree upon a refund. Once accepted, you will receive your full refund within 30 days.

If we are not notified of your damaged goods within seven working days of delivery, we will deem this acceptance of your goods.

You can find out more about our returns policy within our terms and conditions.

 

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